This week, Travel Insured has launched a brand new Customer Help Center on the Travel Insured website! This feature was designed to serve as an all-in-one knowledge base and community designed for customers to help themselves find answers to questions, as quickly as possible.
Whether it is a question about our website, purchasing a plan, filing a claim, or coverage provided, the answer will be searchable. If more assistance is needed our Customer Care and Claims representatives are still readily available to serve our travelers when they need it.
Some of the key features of Travel Insured’s Help Center include the following:
- Keyword-based search capability
- Trending topic features
- Easy navigation
Trending topics are highlighted to the entire community, and questions are recommended to customers based on the topics they are viewing – making it easy to find relating information that may be helpful.
How do you access the Help Center? In the navigation at the top right of our website, there is an option for “Help Center.” Click that to get the answers you are looking for!
Visit our Help Center Here.